Thank you for your business. At BlackBerry Systems, we always strive for 5 stars! We hope you will consider posting a review of our service online. In addition to providing feedback, online reviews will help other West Michigan customers learn about who we are and the services we offer.

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Google Reviews

Scott came out to give us an estimate this week and it was a great experience. I hope our new window installation goes just as smoothly! Knowledgeable, helpful and with up front pricing.Scott walked around the house with me, inside and out, looking at the windows and taking measurements. We chatted about the project and what we were looking for. After he had a good idea what we wanted he showed me the window brochures and windows. He had a standard form with prices and options on it, so I knew he wasn't just making up prices which is what the other company we got an estimate from did. He explained everything to me in a clear manner.On our walk around the house, he explained to me why were were have problems with some of our older replacement window sills (done before we bought the house) and how they could fix them and where to go to get another broken window I have fixed. This was above and beyond what we were initially asking about, but because they sent out someone knowledgeable who could answer all our questions, they ended up getting more work and we are extremely happy with the service we are receiving.And it still is costing 40% less then the estimate from the other company....
Rachel Zylstra
16:09 26 Oct 16
Six years ago Scott came out to give us a bid on eight windows for our condominium. Very professional. BlackBerry prices were a little higher than the other three companies I got estimates from. I chose to buy from BlackBerry because their installation as well as the windows were guaranteed for life! They have sent someone out to fix a window and a screen on three different occasions with no fuss or problems. Later I chose BlackBerry to install a new front door. Great service and the same guarantee. We are now looking for siding for our condominium complex and are getting several estimates. Good service generates repeat business!
Trudy Locke
16:05 16 Dec 17
Troy Tarrow
13:30 04 Jan 18
Love the windows and service! Looking forward to getting more windows and a deck done in the near future!! Thank you!!
Alyse Montgomery
14:49 18 Feb 18
Had fire doors and an escape window installed at the church. In the parsonage had all new gutters and 32 windows installed in an old 1922 house. Excellent job, would recommend to anyone. Cheers.
David Zomer
16:48 10 Jan 19
Several years ago I had a Blackberry Systems sliding door window replaced (the whole thing was initially installed about 21 years ago), when it developed a leak between the panes of glass. However, a leak later developed between the door and the jamb over time, allowing outside air to come in. I stopped at Blackberry, and spoke with Mike, the owner. Mike was very responsive and respectful. He arranged for someone to come out to check it out, and he was able to fix it, at no cost. I really appreciate the work - and you have great customer service. I highly recommend you!!
Rick Neevel
15:17 25 Mar 19
Had a window fail under warranty and they replaced with no hassle!!
mark cassar
16:54 28 Sep 19
Great stuff going on at Blackberry. All sorts of window sales and options. Good management w accurate estimates and on time completions. Highly recommend Mike and his crew.
Morgan Wolford
12:25 07 Dec 19
Blackberry Systems is a very professional home improvement company offering high quality products and excellent workmanship.Each time we have contracted with Blackberry for work on our home we have been pleased with the quality of the work and all of the people we encountered from the owner, to the sales team, office staff and the installers!Phil and Joan Carey
Joan Carey
13:01 23 Jan 20
Blackberry Window & Door Systems were EXCELLENT to work with while we were replacing our windows on our 1950's ranch home. They not only sold us quality products, but equipped us with the knowledge we needed to do the project ourselves. We would highly recommend Blackberry to anyone!!
Kalyn Hitt
14:19 25 Nov 19
I'm really happy with the install on our slider door. The finish work and cleanliness are great.1.5 years later, when having concrete work done, we noticed some rot below the flashing of the door. I called and spoke to Cameron the manager. Blackberry had a tech (Wayne) on our property very quickly and will be done with the warranty repair within 5 hours of notification. Very happy with the customer service in a pinch. Well done!
jake coon
19:47 13 May 20
We had a great experience using Blackberry Systems for our home. Great quality and excellent service. I would highly recommend.
Kate Wunderlin
18:15 08 Jun 20
Website explained any question I might have had.
J Griff
03:14 19 Aug 20
BlackBerry replaced our 150 yr. old windows throughout our entire house, replaced the siding, & installed gutters/gutter guards. This work was done three years ago, but when we called recently about two areas of downspout that were totally not working, they came out & spent a good deal of time figuring out the problem. (Including getting drenched!) This is a company that stands behind their product, their workmanship, & their service after the sale! I wish that we had used them for our roof replacement! Hanson's did a terrible job that we just have to live with because they do NOT stand behind their work! We highly recommend BlackBerry for any service they can do for your home.
Sue Nelson
16:18 27 Aug 20
Professional explanations to my many questions related to brand of window, installation, functionality.I like to shop/ support smaller, local businesses, and they fit the bill.
Dea B
23:16 08 Oct 20

Facebook Reviews

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